In principle, the contract cannot be extended after departure. Overtime charge is 3,000 yen (tax included) per hour. This fee cannot be added in advance.

In case of early return (mid-term cancellation) within the contract period, please contact the store in advance and obtain approval. Please note that we cannot refund the fee for the unused time due to the return before the scheduled return time.

The customer is responsible for managing the rental vehicle, including daily inspection and maintenance during the rental period. During the rental period, the customer is responsible for repair costs such as tyre punctures, bursts, damage to hubcaps, and oil replenishment.

If, while driving, the car stops working due to some sort of mechanical failure, please follow the steps outlined below

1. Please contact us so we can understand the full situation. You can drive the car to a nearby gas station or maintenance shop. Please make sure you have the bill (or receipt) for the car repairs

2. Please move your rental car so it does not block traffic. If possible, please drive it to a nearby gas station or maintenance shop.

First aid kits (disinfectant, bandages, etc.) are available in the car. If you are not sure whether to call an ambulance, dial #119 and ask for instructions from medical personnel.

First, please contact the nearest police station and then contact the insurance company from the information in the driver's door pocket of the car. After that, please contact us after you have calmed down. If you are unable to contact us at night, please follow the instructions of the police.

Any cancellations made after the reservation is confirmed are non-refundable. Modification of active reservations can be done by contacting one of our XOs. Please contact [email protected] to make changes to your booking.

FUUUN offers investment/franchising opportunities for interested parties. To learn more, please visit our Investments page.

No, FUUUN does not currently come with a bathroom inside the car. This is due to the ample Japanese infrastructure providing more-than-well-equipped public bathrooms and rest stops.

Nope. As long as you have a license (or IDP) that permits you to drive in Japan, you can drive FUUUN. This includes FUUUN-L, whose maximum capacity and car weight fits within the class of a private car.